Frequently Asked Questions

Tawag Philippines is the most reliable long distance service from the U.S. and Canada that provides unprecedented low international and domestic calling rates. It is known for its excellent quality and honest billing.

An access number is the telephone number that a customer needs to dial in order to get a link to our system. It may either be toll-free or a local access number. The latter will give you lower rates and more minutes.

The easiest and most convenient way is over the phone with the assistance of a live agent by calling our Customer Service Hotline at 1-800-672-6099. Online sign-up will be available in a few weeks.

After signing up, we will activate your telephone and give you an access number. You can then make calls anytime from any touch tone phone without entering long PINs.

Once you sign up with Tawag Philippines, upon your credit card authorization, your account is automatically active and ready for use.

No, there are no contracts. Tawag Philippines is a prepaid service, so you pay for what you're going to use.

Tawag Philippines users do not have to enter a PIN each time they make calls from their registered phone numbers. They will be asked for their PIN if they will make calls from other phones not registered in the system.

Tawag Philippines utilizes the best lines in the industry.

At this time our service is available from within the United States and Canada.

Tawag Philippines does not require that you switch your telephone carrier. Once you sign up for an account, you can start placing calls using our toll free access number local access number which will allow you to use the services from your home, office, and cell phone. Just dial the access number and the number you wish to reach.

Yes, to place another call without hanging up, simply press "#" for about 2 to 3 seconds.

The customers can assign up to 10 speed dial numbers - the numbers most frequently called.

Unfortunately no, a touch-tone telephone is required to place your calls.

There are absolutely no monthly fees nor minimums nor any other recurring fees that you will be charged by Tawag Philippines for using our long distance service. You are only charged for the phone calls that you place. If you don't place any calls, you will not be charged anything.

The amount of minutes that you get is based on the amount that you sign up for and where you will be calling.

You can retain your old registered phone number as your PIN, and just inform our customer service to register your new phone number. In case you still wish to change your PIN, our customer service agents will gladly assist you.

Yes, absolutely! We always appreciate new business, and to thank you for referring new customers, we will credit your account with the corresponding bonus for each new customer that signs up with us as a result of your referral.

Yes, definitely. We value our customers, and their satisfaction is our ultimate goal. Our Customer Service department is available 24 hours a day, 7 days a week. Our friendly customer service representatives are highly efficient and well-trained to offer immediate assistance and answer your questions. You can call us anytime at 1-800-672-6099.